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HIX 2026 · Fort Worth, TX · November 8–10

Full Agenda

Three days of more intelligently designed opportunities to enhance your expertise, obtain the latest insights, and grow your business through invaluable connections. Filter by event type below.

Updated regularly. Schedule subject to change. Some sessions are exclusive to REOX members, servicers, and invited partners.

SundayNovember 8, 2026
9:00–11:00 AM
Certification
HIX Short Sale Certification Course
Master the complete short sale lifecycle from seller qualification and lender negotiation to risk compliance and final closing. Intensive 8-module masterclass with a live case study workshop, hands-on table workgroup, and 10-question certification quiz (80% pass rate required).
Faculty
Sharon Bartlett
Executive Director, US REO Partners
Ed Laine
REOX Council, Broker, eXp Realty
Serina Lowden
Founder, Owner/Broker, All City Homes
11:00 AM–5:00 PM
Certification
Bob Norrell Live: Becoming an Asset Manager’s Dream
A rare small-group workshop with industry expert Bob Norrell, including a live industry panel covering common pitfalls, REO economics, misunderstandings, and practical ways to strengthen your standing with clients and become an elite partner for asset managers.
Faculty
Bob Norrell
Principal, Asset Optimization & Solutions
7:00 PM
Networking
HIX’s The Launch — Opening Cocktail Reception
The conference-opening reception and first opportunity to network with colleagues, clients, and leaders from across housing finance at HIX.
MondayNovember 9, 2026
8:30–8:40 AM
Servicing & Legal Lab
Opening Remarks: The State of Servicing from the Legal Lens
An introductory brief on the state of the industry from both servicing and foreclosure perspectives, setting the table for the Lab’s docket.
Speaker
Robert Sambursky, Esq.
Partner, Stein, Wiener & Roth, LLP
8:40–9:00 AM
Distressed & REO Lab
Opening Remarks
Opening up the day’s dialogue with a brief introduction to set the stage for all the important, insightful conversations to come.
Speakers
Annie Collier
Executive Director, REOX
Steve Pagano
REOX Council Chairman; Principal Broker, First Hawaiian Realty
8:40–9:20 AM
Servicing & Legal Lab
Invasion of the Bots
Data Theft, Bot Interception, and the Susceptibilities of Scale
Opening digital endpoints for high-volume referrals invites sophisticated cybersecurity threats. Data security, risk, and legal experts explore how bot incursions or ransomware trigger cascading domino effects capable of paralyzing the default ecosystem.
Countermeasures to malicious ransomware bot attacks on automated funnels
How data-scrapers cause leaks between servicers, firms, and borrowers
Who’s responsible when secondary programs suffer catastrophic breaches
New models for balancing borrower records and real-time speed mandates
9:00–10:00 AM
Distressed & REO Lab
The State of Distressed Assets
Strategies, Relationships, & New Market Realities
Changing market conditions are shifting asset management within REO. Industry leaders share practical insights into what servicers and asset management firms need from agents in today’s evolving environment.
Moderator & Panelists
Moderator
Ed Laine
REOX Council, Broker, eXp Realty
Justin Askew
Chief Operating Officer, AREMCO
Mary Best-Brill
VP, Client Relations, Equator/Altisource
Tom Bohlmann
REOX Councilmember, Broker/Owner, Bohlmann & Bohlman
Tara Dugger
Senior Operations Manager, VRM Mortgage Services
9:20–10:00 AM
Servicing & Legal Lab
The Valuation Lies We Tell Ourselves
The Fractured Appraisal Infrastructure & Risk-Pricing at Scale
Experts analyze how structural instability in the nation's valuation infrastructure paralyzes institutional risk-pricing. It exposes the critical market gap between data-hallucinating Automated Valuation Models (AVMs) and a catastrophic professional appraiser workforce shortage.
AVMs vs. Reality: how automated models systematically miss hyper-local conditions, leaving servicers pricing risk against data that doesn't reflect the asset
The Appraiser Cliff: the workforce shortage isn't coming—it's here, and the replacement pipeline is effectively empty
Who Bears the Loss: when AVM-driven underwriting collides with collateral that can't support it, tracing where liability lands
10:00–11:00 AM
Distressed & REO Lab
The Diversified Asset Disposition Specialist
Building A High-Volume Distressed Asset Practice
A practical discussion on what drives assignment decisions, how agents are evaluated once in the network, and what separates vendors who receive repeat assignments from those who don’t.
What asset managers actually want from true disposition specialists
Vendor scorecards, communication, and staying assignment-ready
Using AI and tech to scale without losing compliance or the human touch
Buyer behaviors, market analytics, and data-driven decisioning
Moderator & Panelists
Moderator
Rida Sharaf
Chief Strategy Officer, USRES/RES.NET
Tara Dugger
Senior Operations Manager, VRM Mortgage Services
Sue Ethridge
CEO, RES National LLC
Garrett Mays
SVP, Partner Engagement, USRES/RES.NET
Molly Merchant
REO Manager, Statebridge Company
10:00–11:00 AM
Servicing & Legal Lab
When Size Matters, and When Fit Wins
Servicers Debate the Merits of National and Specialized Law Firms
Servicing leaders explicitly debate how they structure, assign, and audit their legal networks, confronting the tension between centralized vendor management and the necessity of hyper-local judicial expertise.
Consolidation vs. Expertise: regional boutiques vs. national networks
The Automation Gap: how templates miss local statutory nuances
The Modern Scorecard: rewarding local accuracy over file volume
11:00 AM–12:00 PM
Distressed & REO LabServicing & Legal Lab
Forecasting the Future of Housing Finance
The Road Ahead in Servicing & Asset Resolution
A powerhouse panel of experts confront the future through a prognostic lens, utilizing data trends and strategic insights to predict where the industry is headed and how you can best prepare for what’s next.
Moderator & Panelists
Moderator
Dorothy Macias
REO Specialist, Commonwealth Home Realty
Maria Fernandez
Director, Experian Housing
Talia Ramirez
President, Spectrum Solutions Acquisitions
Machelle Redmond
Principal, Raine Asset Management
Sandra Thompson
Former Director, FHFA
Arleas Upton Kea
Former COO & Deputy Chairman, FDIC
12:00–1:30 PM
Networking
Industry Networking Lunch
Hosted at multiple off-site venues in Downtown Fort Worth, a short walk or shuttle from the hosting hotel.
1:30–2:30 PM
Distressed & REO Lab
What Asset Managers Actually Want
Hold-to-Rent vs. Retail Disposition
Leading asset management executives discuss what it takes to earn and keep institutional business, including how the hold-to-rent decision is reshaping disposition strategy.
Communication and operational best practices
The Yield Delta: how hold-to-rent vs. retail decisions get made
Compliance, timelines, and performance expectations
How agents and brokers can stand out to asset managers
Moderator & Panelists
Moderator
Sharon Bartlett
Executive Director, US REO Partners
Tonya Willis
Chief Operating Officer, American Destiny Real Estate
Ty Miller
Former Managing Director, Annaly Capital Management
Jeff O’Pry
Director of Dispositions, Tricon
1:30–2:30 PM
Servicing & Legal Lab
Rewriting the Legal AI Playbook
Developing a Firm Foundation of AI Strategies for 2027 and Beyond
Every default firm is already using AI. How many have a real strategy for it without sacrificing their distinctives? Experts get to the heart of what firms, servicers, and lenders actually need to be building in 2027.
The Hallucination Liability: courts are sanctioning attorneys for AI-fabricated citations
Build, Buy, or Inherit: each approach carries different trade-offs between control and speed
Protecting the Distinctives: as AI absorbs associate work, what makes a firm worth choosing?
The Carrier is Already Asking: E&O renewals now include AI-specific questions
2:30–3:30 PM
Distressed & REO Lab
Before and Beyond REO
Using AI to Build Business Across the Distressed Lifecycle
Long before a property reaches REO, there is business to build. This expert talk maps the full distressed lifecycle, from pre-foreclosure and short sales to probate, bankruptcy, equity listings, and investor deals, and shows where agents can earn relationships and referrals along the way. Plus, how to put AI to work on the pipeline, with real examples of organizing verified property information, preparing outreach, and building follow-up plans, while keeping client details protected and knowing when a conversation needs a personal touch.
Speaker
Christina Griffin
SVP, Agent Growth & Success, Genstone Asset Management
2:30–3:30 PM
Servicing & Legal Lab
Law Firms Are More Than Liquidators
Navigating the Velocity Mandate of IMBs & Private Equity
An unscripted clash connecting traditional legal advisories with the hyper-aggressive monetization strategies of modern IMBs, non-bank servicers, and private equity capital.
The Ownership Shift: friction as servicing moves to velocity-driven private equity
Pricing Velocity: how algorithmic software demands immediate file turnover
Resisting the Tool Trap: strategies to avoid becoming administrative processing units
3:30–4:30 PM
Distressed & REO Lab
Distressed & REO Lab Workshop
The Resolution Specialist Playbook
A hands-on walkthrough from assignment to close. Covers pre-foreclosure engagement, occupancy management (Cash-for-Keys), and closing execution.
Faculty
Annie Collier
Executive Director, REOX
Tom Bohlmann
REOX Councilmember, Broker/Owner, Bohlmann & Bohlman
Bill Colbeck
Chief Technolofy Officer, Spring Oaks Capital
Laura Dietz
REOX Councilmember, Broker & Auctioneer, Summit Realty
Ryan Lilly
SVP, PHOENIX Capital
3:30–4:30 PM
Servicing & Legal Lab
The Great Servicing Debate
Agentic AIs, Black Boxes, and the Mortgage Servicing Platforms of the Future
Platform vendors take the stage not for a sales pitch but to address the industry’s most critical bottlenecks in a live, moderator-led, unscripted debate. We challenge their architectures, audit trails, and ROI. Who can actually power the next decade of default servicing?
The Battle for Interoperability: proving real, seamless file portability
AI in Default: demanding validated, auditable automation over marketing roadmaps
The Ultimate Stress-Test: performance under sudden delinquency spikes
The Flawless Conveyor Belt: how one coding omission scales to 10,000 files
4:30–6:00 PM
Distressed & REO LabCertification
Dawson’s Management/USDA Contract Certification
Training covering how to successfully list and market USDA REO properties, handle buyer qualifications, navigate the government sales process, and understand federal compliance requirements. Completers receive a USDA REO Broker Training Certificate.
Faculty
Labrescia Dawson
Chief Executive Officer, Dawson’s Management
5:00–7:00 PM
Networking
The Distillery Docket
Legal-Servicer Cocktail Connect at Acre Distilling Co.
Two minutes from the Sheraton at Acre Distilling Co. Exclusively for LegalX members, law firms, servicers, capital market firms, and invited industry leaders.
8:30 PM
Networking
The REO Underground — Experience the Industry After Dark
Exclusive, limited-seating event at a fully reserved private venue in Downtown Fort Worth. Must register in time to be included on the guest list.
TuesdayNovember 10, 2026
8:30–8:45 AM
DealX
The Market in Motion — Opening Bell
An opening brief on the forces defining what may trade next: capital movement, asset supply, pricing pressure, policy shifts, and the changing housing investment landscape.
8:45–9:30 AM
DealX
Portfolio Drop — Deal Room Live
Pre-vetted asset holders, operators, and opportunity sponsors deliver rapid presentations of portfolios, pipelines, recurring inventory, and investment concepts. Each presenter answers four key questions: What is the opportunity, why now, what is being sought, and what should happen next?
9:00–9:45 AM
Distressed & REO LabServicing & Legal LabREOX Exclusive
The Servicer Perspective
Risk, Resolution, & The Road Ahead
A candid conversation on the institutional mandate, tackling timeline pressures, litigation risks, and operational bottlenecks, with a strategic roadmap for how attorneys, brokers, and vendors must align with servicer expectations.
Moderator & Panelists
Moderator
Steve Pagano
REOX Council Chairman; Principal Broker, First Hawaiian Realty
Jacquelyn Cayon
VP, Global Supplier Services, JPMorgan Chase
Clay Kellett
VP, Mortgage Servicing Contact Center, BOK Financial
Nolan Turner
Managing Director, Carrington Mortgage Services
9:30–10:15 AM
DealX
Distressed Signals — Market Pulse Discussion
Where defaults, delinquencies, insurance exposure, and property-level stress are quietly building, and where opportunity may surface before it becomes obvious.
9:45–10:30 AM
Distressed & REO LabServicing & Legal LabREOX Exclusive
The Silent Deal-Killers
Title, Probate & Lien Priority
Complicated title issues continue to delay and derail transactions. Experts probe probate complications, municipal liens, title defects, HOA disputes, and lien priority conflicts that impact timelines and marketability.
The curative title problems asset managers see too late
Municipal liens, HOA super liens, and investor risk
Operational breakdowns that create closing delays
Pre-sale risk identification and legal escalation strategy
Moderator & Panelists
Moderator
Molly Merchant
REO Manager, Statebridge Company
Bryce Fendall
VP, Foreclosure & REO, Statebridge Company
Elizabeth Gunderman
Senior Asset Manager, Marina Asset Management
Monica Huerta
Closing Manager, VRM Mortgage Services
Bubba Mills
CEO, Corcoran Consulting
Scott Vincent
Senior Underwriting Counsel, Stewart Title Guaranty Company
10:15–11:00 AM
DealX
What the Numbers Won’t Tell — Market Pulse Discussion
The indicators sophisticated investors watch beyond published data: local market psychology, servicer behavior, insurance availability, political movement, neighborhood momentum, and signals visible only to experienced operators.
10:30–11:15 AM
Distressed & REO LabServicing & Legal Lab
Auction Is Not a Dirty Word
A Myth-Busting Debate Panel
This session puts auctions on trial. A debate-style panel of auction advocates, legal practitioners, and institutional operators dismantles the most common objections, making the case that auction is a critical asset, not a concession.
Moderator & Panelists
Moderator
Larry White
VP, Realtors & Partnerships, Livv.ai
Michael Jansta
Chief Operating Officer, Xome
Christopher Link
VP, Asset & Default, RealtyBid
Mike Russo
Head of Product Innovation, Auction.com
Paul Viguerie
VP, Head of Commercial & Retail Brokerage, Hubzu
11:00 AM–12:00 PM
DealX
What’s Won & Lost in the Handoff
Tracing Profit Across the Deal
Executives from capital markets, servicing, and legal show how decisions in one part of the business reshape economics everywhere else and give leaders a cross-functional playbook they can take back to their companies.
Trace the economics of a mortgage from execution through final disposition
Expose where margin leaks occur between functions, counterparties, and systems
Give leaders a cross-functional playbook they can take back to their companies
Speaker
Jennifer McGuinness-Lubbert
CEO, Pivot Financial
11:15 AM–12:00 PM
Distressed & REO Lab
Fireside Chat with Shellpoint
Insider Intel Agents Need to Know
The inside track on working with one of the industry’s leading servicers. Covers Shellpoint’s operational priorities, evolving vendor expectations, and where workflows are shifting network-wide.
Shellpoint’s current operational priorities and pain points
What Shellpoint expects from its agent, broker, and legal partners today
Compliance and timeline expectations across foreclosure, REO, and disposition
How to position yourself as a standout partner as Shellpoint’s standards evolve
Speakers
Chris McCormick
VP, REO, Shellpoint
Jeff Russell
REOX Council Member, Broker/Owner, Russell Realty Group
12:00–1:30 PM
Networking
Industry Networking Lunch
Hosted at multiple off-site venues in Downtown Fort Worth, a short walk or shuttle from the hosting hotel.
1:30–2:30 PM
Distressed & REO LabServicing & Legal LabREOX Exclusive
The HECM Handbook
Breaking Into the Reverse Mortgage Asset Pipeline
The track most REO professionals haven’t cracked. Bringing together lenders, servicers, and asset managers who control HECM assignment flow with the qualified agents and brokers positioned to serve them.
Inside the HECM Default and Disposition Pipeline from triggering events through REO
How HECM Assignments Are Really Awarded: what separates a credible candidate
Servicing the Asset and the Individuals Correctly: complexities agents encounter
Moderator & Panelists
Moderator
Steve Pagano
REOX Council Chairman; Principal Broker, First Hawaiian Realty
Chakri Uruma
VP, Altisource
1:30–2:30 PM
DealX
AI on the Buy Side — Stage Debate
How leading investors are using AI to source, screen, value, underwrite, and prioritize acquisitions faster, and where human judgment remains decisive.
2:30–3:15 PM
Distressed & REO LabServicing & Legal LabREOX Exclusive
The Long Game of Short Sales & Alternative Resolution
Short Sales, DIL, Friction Points, and Early Intervention
Expert panel tracking failure points and key success strategies for deed-in-lieu and short sale executions, and operational hangups from borrower engagement fatigue to the closing table.
Why borrowers disengage and how to reconnect them
Short sale timelines, escalations, and expectations
Strategies for maximizing deeds-in-lieu and short sale executions
Panelists
Mary Best-Brill
VP, Client Relations, Equator/Altisource
Clay Kellett
VP, Mortgage Servicing Contact Center, BOK Financial
Michael Krein, Ph.D.
President, National REO Brokers Association
2:30–3:15 PM
DealX
The Hot Seat — Deal Room Live
A second round of rapid presentations featuring recurring inventory, emerging pipelines, capital needs, redevelopment concepts, and opportunities still being shaped.
3:15–4:00 PM
Distressed & REO LabServicing & Legal LabREOX Exclusive
GSE Expectations & Policy Shifts
Deliberations on the Anticipated Market Corrections
Executives and policy experts examine shifting expectations, how the elections impact CFPB posture, foreclosure moratorium risks, and how the next cycle of GSE policies will influence the default and REO markets.
Moderator & Panelists
Moderator
Sharon Bartlett
Executive Director, US REO Partners
Dan Barnett
Former Senior Asset Manager, FDIC
Eric Will
Senior Director of REO Operations, HomeSteps, Freddie Mac
3:30–4:30 PM
DealX
Capital Stack Smackdown — Stage Debate
Where money is moving, how capital is being structured, what return requirements are changing, and how buyers and sellers can bridge the pricing gap.
4:30–4:45 PM
Distressed & REO LabServicing & Legal LabREOX Exclusive
The Numbers That Matter Now
A Macro-Market & Housing Economy Briefing
A fast, data-driven look at where the broader economy and housing market actually stand right now — rates, inventory, distress indicators, and the signals shaping the next 12 months. Discover the numbers that matter most for the decisions being made in this room.
Speaker
Daren Blomquist
VP, Market Economics, Auction.com
4:30–5:00 PM
DealX
Closing Bell — What Moves Next
A concise recap of the opportunities drawing interest, concepts selected for continued development, introductions being advanced, and next steps that begin after the DealX floor closes.
4:45–5:00 PM
Distressed & REO LabServicing & Legal LabREOX Exclusive
The Liquidity Barometer
Auction Trends & What’s Next
A fast read on where auction liquidity actually stands today: volume trends, buyer behavior, and pricing signals across the disposition landscape. Paul Viguerie, VP and Head of Commercial and Retail Brokerage at Hubzu, breaks down what the data is showing right now and what it signals for the months ahead.
Speaker
Paul Viguerie
VP, Head of Commercial & Retail Brokerage, Hubzu
5:00–6:00 PM
NetworkingREOX Exclusive
REOX Connect Cocktail Hour
REOX members, servicers, and invited industry leaders conclude the afternoon’s sessions with an exclusive party-before-the-final-party.
5:30 PM
Networking
HIX Final Night Celebration
Close out conversations, lock in relationships, and raise a glass to the industry’s last big hurrah of the year.

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